|
PRODUCT EXCELLENCE
GUARANTEES
All products you buy from this site must be free of defects or you may
return it immediately to your distributor for replacement.
LIMITED LIFETIME FASHION JEWELRY
GUARANTEE
Fashion jewelry is unconditionally guaranteed for life! You may return any
costume jewelry item for immediate replacement *** or repair even if gem or
simulation is missing, and even if damage was caused by your own
negligence! This is the most dramatic jewelry guarantee possible, and we
back it 100% for life. Simply return the jewelry item postage prepaid to Customer Satisfaction, P.O. Box 1600,
Woodland Hills, California 91365 with the Guarantee Certificate the
accompanied the item. Include 7.50 per item, to cover cost of handling,
return postage and insurance. Replacement will include a new Guarantee
Certificate. This guarantee covers all costume jewelry of up to and
including 49.95 retail value. This guarantee does not cover any 10K, 14K
gold, genuine diamond, sterling silver or cubic Zirconia's.
FINE JEWELRY LIMITED GUARANTEE
Our Fine Jewelry is guaranteed to be as described. If not completely
satisfied, return merchandise within five (5) days of delivery for
replacement or full refund. ***
Jewelry must be returned to your distributor in its original condition,
with the original sales slip. ***
Certain limitations apply to the following custom-made items: Special-size
rings are not cancelable or returnable for refund.
TWO-YEAR LIMITED MECHANICAL AND LCD
WATCH GUARANTEE
We will repair at no charge the mechanism of any watch purchased from us,
which proves defective within two (2) years of purchase date. Simply return
the watch postage prepaid to Customer
Satisfaction, P.O. Box
1600, Woodland Hills, California 91365, with the Guarantee Certificate that accompanied the
watch. Include $5.00 per item, to cover cost of handling, return postage
and insurance. This Guarantee does not cover watches subjected to
unauthorized repair, modification or abuse. This Guarantee does not cover
broken crystals or worn watchbands. To replace either, remit an additional
$2.50 for crystal, or leather, or plastic watchband with your Certificate.
To replace metal, special decorative or jeweled people’s watchband
writes Customer Satisfaction for a price quote. This guarantee does not
cover analog quartz watches - (See Guarantee #4). This guarantee does not
cover watches that have their own Manufacturer's Guarantee and service
center locations included with each watch.
ONE-YEAR LIMITED QUARTZ ANALOG WATCH
GUARANTEE
Your quartz analog watch movement is guaranteed for one (1) year from date
purchased against any failures due to defective materials or workmanship,
and will be repaired or replaced*** provided the watch has not been abused
or subjected to unauthorized repair or modification. To have your watch
repaired under this guarantee, simply return the watch with $7.50 per item,
to cover handling, return postage and insurance, along with the Guarantee
Certificate to Customer Satisfaction
P.O. Box 1600, Woodland
Hills, California 91365. To replace bands or
crystals that are broken or worn, remit an additional $2.50 each with your
Guarantee Certificate. To replace metal, special decorative or jeweled
people’s watchbands write Customer Satisfaction for a price quote.
This guarantee does not cover watches that have their own Manufacturer's
Guarantees and service center locations included with each watch.
ONE-YEAR MECHANICAL OR QUARTZ WALL
CLOCK GUARANTEE CERTIFICATE
We will repair, at no charge, the mechanism and actual movement of a wall
clock if it proves defective within one (1) year of purchase date. Simply
return the wall clock, postage prepaid and insured to Customer Satisfaction, P.O. Box 1600, Woodland
Hills California 91365 with the Guarantee Certificate that accompanied the
wall clock. Include $12.50 per item, to cover cost of handling, return
postage and insurance. This guarantee does not cover any glass or wood
facings, nor wall clocks subjected to unauthorized repair, modification or
abuse.
THREE-YEAR LIMITED CUBIC ZIRCONIA'S
COSTUME JEWELRY WARRANTY
Your Cubic Zirconia's costume jewelry is guaranteed for three (3) years from
purchase date provided the CZ (Cubic Zirconia's) stone is not missing. Simply
return the item, postage prepaid and insured, with the Guarantee
Certificate and your check or money order for $5.00 per item, to cover
handling and return insured postage to Customer
Satisfaction, P.O. Box
1600, Woodland Hills, California 91365.
RETAIL VALUE OF EACH ITEM
Every product on this website is shown with a "RETAIL VALUE."
This dollar amount is intended, only to provide a general index of the
item's value. Since there may be considerable differences in the prices
charged from store -to-store due to competitive and other local factors, it
is impossible to establish prices on particular items that would be
accurate under all conditions. Our objective in assigning these prices is
to provide an approximate guide to item value. Every effort has been made
to suggest prices that are both moderate and realistic in relationship to
comparable items in a wide cross-section of retail stores across the
nation.
SUBSTITUTIONS
We reserve the right to update model designs, or substitute models or
colors whenever these changes represent an equal or better value for our
customers. Items illustrated on this website are actual photos of the
products available at the time of posting. An updated version may be
substituted, at a later date. Products depicted on packaging may vary
slightly from the actual product because of this updating, or because the
manufacturer packages several models of a product in one style box. All the
sizes of products indicated or shown on this website are close
approximations. Although our staff of proofreaders works diligently to
ensure the accuracy of copy descriptions and prices, we reserve the right
to correct typographical errors. ***
Replacement is subject to item availability. If exact replacement is not
available, replacement will be a comparable item of at least equal value.
|